CONTACT: 
Pam Carter
877.443.4006

Case study highlights Advanced Infusion Care and AIS Healthcare’s commitment to patients and quality of care 

Dallas, TX – Advanced Infusion Care (AIC), a division of AIS Healthcare, today announced a recent feature in the National Home Infusion Association’s (NHIA) Infusion Journal. The case study in NHIJ, coauthored by Amy Mulgrew (RN, CRNI, IgCN, VA-BC), Erin Mullis (RN, IgCN), and Ashley McKenna (RN, IgCN) details the experience of an AIC patient diagnosed with chronic variable immunodeficiency (CVID) and underscores the importance of considering patient preference when choosing the optimal immune globulin (Ig) therapy approach. 

“Patients living with primary immunodeficiency (PI) deserve individualized treatment options that maximize patient health and quality of life. Our case study highlighted in the NHIJ is a prime example of prioritizing patient-specific needs while also heeding patient choice,” said Amy Mulgrew, National Manager of Clinical Education at Advanced Infusion Care

For patients with PI and CVID, rare genetic disorders that impair the immune system, Ig is a lifelong therapy that enables patients to fight infections, stay healthy, and receive care in the comfort of their own homes. In the case study, the AIC patient began intravenous immunoglobulin (IVIg) therapy and transitioned to subcutaneous immune globulin (SCIg) therapy before transitioning back to IVIg for quality-of-life reasons and personal preferences.

Both IVIg and SCIg are clinically proven effective treatments for PI, and they each offer certain advantages and disadvantages. That is why it is important to assess the patient’s unique circumstances to help guide decisions for intravenous or subcutaneous treatment. Ig therapy must be individualized to meet each patient’s specific clinical needs as well as their personal preferences.

The AIC patient cited in the case study underwent treatment from 2015-2020, with monthly IVIg infusions generally well tolerated. The patient experienced mild to moderate adverse drug reactions (ADRs), described as fatigue and lethargy, and then in 2020 requested a transition to SCIg to determine if that route of administration could effectively treat his CVID without the ADRs experienced using IVIg. In late 2021, the patient noted numerous ADRs from his weekly SCIg infusions and stated he felt better on the monthly infusion of IVIg.  

Since transitioning back from SCIg to IVIg, the patient remained stable and has had no reported ADRs. AIC nurses have visited him and noted that the patient’s quality of life has improved. In this instance, AIC was able to accommodate the patient’s preference and that helped lead to improved patient satisfaction. 

“Clinicians and care providers can better serve patients if Ig care is individualized. This patient case study highlights the importance of recognizing patient preference when choosing the route of administration for Ig therapy,” added Mulgrew.

The Infusion Journal is a peer reviewed, scholarly publication that features independent original research and studies on the effects of infusion therapies related to patient outcomes, medication safety, economic analyses, drug stability studies, case studies, and evaluations of innovative clinical services. 

The full AIC case study in the Infusion Journal is available here.

About AIS Healthcare 

Advancing quality. Improving lives.

As the leading provider of targeted drug delivery and infusion care solutions, AIS Healthcare is committed to doing more of what matters. From pharmacies that put patient safety first to comprehensive services that enhance the entire care experience, we go beyond the expected in everything we do.

Learn more at aiscaregroup.com

Contact:
Simon Castellanos
877.443.4006

Dallas, Texas – AIS Healthcare, the leading provider of targeted drug delivery and infusion care solutions, is proud to recognize May 6th – 12th as National Nurses Week. National Nurses Week brings attention to four focus areas — Self-Care, Recognition, Professional Development, and Community Engagement.  AIS Healthcare honors the contributions, dedication, and sacrifices of these critical medical professionals as they work to improve the lives of their patients. 

“I express the company’s utmost gratitude and respect for all the nurses at AIS Healthcare who serve our patients diligently. The services we provide to our patients would not be possible without the hard work and dedication of our nursing staff. Across the country, AIS Healthcare’s nurses offer comprehensive care services that improve their patients’ quality of life. We celebrate our team’s contributions during Nurses’ Week, and every week,” said Pam Carter, AIS Healthcare’s Chief Nursing Officer

Nurses conduct some of the most difficult work in the healthcare industry, performing essential tasks and serving as the first point of contact for many patients. AIS Healthcare celebrates the more than 250 nurses on our staff that play an important role in advancing quality and improving outcomes for our patients.

Advancements in science and medical technology have dramatically expanded the role of nurses in the healthcare system. Recent crises, particularly the COVID-19 pandemic, have also underscored the crucial role nurses play both in the healthcare industry and in society. From emergency response to caring for the elderly and newborn, nurses perform some of the most difficult tasks in the medical world. 

Their service to patients is commended during this National Nurses Week and throughout the year. To learn more about National Nurses Month and Week please visit the American Nurses Association website here.  

Advancing quality. Improving lives.

As the leading provider of targeted drug delivery and infusion care solutions, AIS Healthcare is committed to doing more of what matters. From pharmacies that put patient safety first to comprehensive services that enhance the entire care experience, we go beyond the expected in everything we do.

Learn more at aiscaregroup.com

Contact:
Simon Castellanos
877.443.4006

Thomas Young to serve as AIS Healthcare’s Deputy General Counsel and  Deputy Chief Compliance Officer 

Dallas, Texas – AIS Healthcare, the leading provider of targeted drug delivery and infusion care solutions, today announced the hiring of Thomas Young as Deputy General Counsel and Deputy Chief Compliance Officer. In this role, Thomas will drive AIS Healthcare’s legal strategy, help oversee the company’s regulatory and compliance programs, and lead engagement with state and federal regulators. 

“We are thrilled to welcome an experienced and highly respected member of the healthcare industry to the AIS Healthcare team,” said John Finley, AIS Healthcare’s General Counsel and Chief Compliance Officer. “Thomas will bring a valuable perspective to the company and serve as a trusted advisor as we continue to raise the bar for delivering the safest and highest-quality care to our patients.” 

Young brings more than 30 years of executive experience in the healthcare industry to AIS Healthcare with a focus on navigating complex regulatory environments. Recently, Young served in a senior role at Cigna Health as the company’s Medicare Compliance Officer. Previously, Young spent over 25 years at Aetna Health where he served in various compliance and regulatory roles, including Chief Compliance Officer. 

“I’m excited to join AIS Healthcare’s industry leading team and offer my experience to further enhance the company’s efforts to advance quality and compliance standards for specialty pharmacies,” said Thomas Young, AIS Healthcare’s Deputy General Counsel and Deputy Chief Compliance Officer. “I’m proud to be part of a team that is committed to offering the safest and highest-quality treatments and services to dramatically improve the lives of patients suffering from severe chronic pain, spasticity, and immunodeficiency diseases.”

Young holds a J.D. from Duke University’s School of Law and an undergraduate degree from Princeton University.

Advancing quality. Improving lives.

As the leading provider of targeted drug delivery and infusion care solutions, AIS Healthcare is committed to doing more of what matters. From pharmacies that put patient safety first to comprehensive services that enhance the entire care experience, we go beyond the expected in everything we do.

Learn more at aiscaregroup.com.

We are pleased to announce that Natalie DeGroff, MS, RN, FNP-C, our Senior Director of Targeted Drug Delivery (TDD) Nursing Operations, has been selected as one of the 14 qualified nurse practitioners (NPs) for the American Association of Nurse Practitioners (AANP) Executive Leadership Program Cohort. This program helps high-potential NPs develop a strategic mindset and multiply their impact as leaders across their organizations.

Natalie brings more than 16 years of experience to her role at AIS Healthcare. Previously a pain management NP, she has worked in hospital, ambulatory, health call center, home infusion and specialty pharmacy settings. Natalie is an invaluable member of the AIS Healthcare team and her selection to the AANP reflects her exemplary work ethic in the TDD landscape. 

“Natalie is a proven, versatile, and engaging leader,” said Pam Carter, Chief Nursing Officer at AIS Healthcare. “AIS Healthcare is fortunate to have nursing leadership of this caliber. This is a well-deserved recognition and accomplishment for Natalie.”

The American Association of Nurse Practitioners® (AANP) is the largest professional membership organization for NPs of specialties. It represents the interests of more than 355,000 licensed NPs in the U.S. The AANP advances health policy through legislative leadership at the local, state, and national levels; promotes excellence in practice, education, and research; and builds standards that best serve NPs’ patients and other healthcare consumers.

About AIS Healthcare

Advancing quality. Improving lives.

As the leading provider of targeted drug delivery and infusion care solutions, AIS Healthcare is committed to doing more of what matters. From pharmacies that put patient safety first to comprehensive services that enhance the entire care experience, we go beyond the expected in everything we do.

Contact:
Simon Castellanos
877.443.4006

Dallas, Texas – AIS Healthcare is proud to recognize March as Multiple Sclerosis Awareness (MS) month. It is critical to raise awareness and amplify the stories of people living with MS. With nearly 1 million individuals living with MS in the United States, the fight for a cure has never been more important. 

Nationally, there is a growing understanding of MS, a chronic disease of the central nervous system, affecting the brain, spinal cord, and optic nerves. “While treatments have been developed to treat the symptoms of MS including pain and spasticity, we must continue working towards a cure for every person living with this disease,” said Simon Castellanos, AIS Healthcare Chief Executive Officer. “AIS Healthcare is committed to providing people living with MS the medication and supports required to live meaningful and joyful lives.”

Though the cause of MS remains unknown, there are effective treatment options for patients that can help manage symptoms and provide support in leading a long and productive life. March is a time to raise awareness, educate society, fundraise, and support the scientific and health care community that is working towards a cure and deepening our understanding of MS.

About AIS Healthcare 

Advancing quality. Improving lives.

As the leading provider of targeted drug delivery and infusion care solutions, AIS Healthcare is committed to doing more of what matters. From pharmacies that put patient safety first to comprehensive services that enhance the entire care experience, we go beyond the expected in everything we do.

Learn more at aiscaregroup.com

Contact:
Simon Castellanos
877.443.4006

Dallas, Texas -AIS Healthcare is proud to recognize March as Brain Injury Awareness month and celebrates the advances in both care and awareness that have benefitted the brain injury community. AIS Healthcare is committed to improving care in addition to raising awareness for issues that affect the 5.3 million individuals in the United States living with a brain injury or brain injury-related disability. 

“Individuals who have acquired a brain injury deserve access to the care and support that enables them to thrive in their careers and lead fulfilling lives,” said Simon Castellanos, AIS Healthcare Chief Executive Officer “At AIS Healthcare, we take pride in our work to offer best-in-class medication and services to support this community.” 

The Centers for Disease Control and Prevention (CDC) estimates an average of 1.5 million traumatic brain injuries (TBI) occur each year, however misunderstandings about TBI and its potential impacts are commonplace. This is why Brain Injury Awareness Month is so important for illustrating the need for better understanding and advocacy. 

To reduce the occurrence of brain injury, it is recommended to always wear a seatbelt, helmets, and never drive impaired. Reducing the risk of injury lowers the number of people who will need treatment or hospitalization after an injury occurs. For more information about prevention strategies and how to support the brain injury community, contact your local brain injury association by visiting here.

About AIS Healthcare 

Advancing quality. Improving lives.

As the leading provider of targeted drug delivery and infusion care solutions, AIS Healthcare is committed to doing more of what matters. From pharmacies that put patient safety first to comprehensive services that enhance the entire care experience, we go beyond the expected in everything we do.

Learn more at aiscaregroup.com

CONTACT: 
Jud Hall
877.443.4006

Valdosta, GA – Advanced Infusion Care (AIC), a division of AIS Healthcare, announced today the reopening of a newly designed pharmacy in Valdosta, Georgia. The state-of-the-art pharmacy expands the home infusion service provider’s footprint in the southeast and enhances AIC’s ability to service patients across the United States. AIC’s Valdosta pharmacy is its largest pharmacy to-date, with nearly 40 licensed professionals servicing approximately 1,400 patients.

“The Valdosta pharmacy will enhance our industry leading regulatory compliance, quality, and operational flow allowing for sustained growth and expansion into new markets,” said Jud Hall, President at AIC. “This new space will provide optimal working conditions for our team and allow us to continue achieving the highest levels of safety and quality for the patients we serve.”  

The pharmacy’s updated layout will benefit operations by expanding production areas and ultimately boosting staff efficiency. Patients using AIC’s services benefit from 24/7 access to dedicated clinical and support staff including clinical pharmacists, infusion nurse specialists, and intake managers. AIC’s Valdosta location was originally purchased by the company in 2017.

AIS Healthcare is dually accredited by URAC and the Accreditation Commission for Health Care (ACHC), further setting it apart from other infusion services providers. 

Physicians interested in AIC care services should contact their AIC representatives to get started or visit us at www.aiscaregroup.com/our-divisions/infusion-care/

About AIS Healthcare 

Advancing quality. Improving lives.

As the leading provider of targeted drug delivery and infusion care solutions, AIS Healthcare is committed to doing more of what matters. From pharmacies that put patient safety first to comprehensive services that enhance the entire care experience, we go beyond the expected in everything we do.

Learn more at aiscaregroup.com

CONTACT: 
Jud Hall
877.443.4006

Dallas, TX- Advanced Infusion Care, a division of AIS Healthcare, now offers GAMMAKED™, developed by Kedrion for the treatment of patients with primary humoral immunodeficiency (PI), idiopathic thrombocytopenic purpura (ITP) in adults and children, and chronic inflammatory demyelinating polyneuropathy (CIDP) in adults.

The nationally accredited home infusion teams at AIC collaborate closely with physicians to provide specialized in-home infusion services. This new therapy option, offered under a limited distribution contract with Kedrion, expands AIC’s ability to serve immunoglobulin (Ig) infusion patients. 

“We’re proud to be able to add GAMMAKED™ to our growing list of Ig infusion therapies,” said Jud Hall, President at AIC. “This therapy from Kedrion can help us provide additional treatment options for our patients.” 

GAMMAKED™ is indicated for the treatment of PI in patients 2 years of age or older, ITP in adults and children, and CIDP in adults. Approved by the U.S Food and Drug Administration in 2011, the therapy is now available at all AIC locations (Valdosta, Georgia; Birmingham, Alabama; Clinton, Mississippi; Panama City, Florida; Dallas, Texas). 

Like all AIC patients, those with PI, ITP, and CIDP will receive a high level of care from AIC, including 24/7 access to clinical and support staff. Every patient is assigned a dedicated team of professionals, including clinical pharmacists, infusion nurse specialists, and intake managers to provide support throughout the treatment process. 

For physicians, AIC is a full-service care delivery partner. We have contracts with multiple immunoglobulin suppliers, like Kedrion. These contracts help us ensure prescribed therapies are always in stock. We also work directly with patients, insurance companies, and physician offices to secure all needed authorizations and complete paperwork. 

AIS Healthcare is dually accredited by URAC and the Accreditation Commission for Health Care (ACHC), further setting it apart from other infusion services providers. 

Physicians interested in AIC care services should contact their AIC representatives to get started or visit us at www.aiscaregroup.com/our-divisions/infusion-care/

About AIS Healthcare

Advancing quality. Improving lives.

As the leading provider of targeted drug delivery and infusion care solutions, AIS Healthcare is committed to doing more of what matters. From pharmacies that put patient safety first to comprehensive services that enhance the entire care experience, we go beyond the expected in everything we do.

Learn more at aiscaregroup.com.

About Kedrion

Kedrion Biopharma is a global biopharmaceutical company that collects and fractionates blood plasma to produce and distribute plasma-derived therapies for use in treating and preventing serious diseases, disorders and conditions. It’s portfolio of 37 life-saving products are distributed in over 100 countries.

In 2022, Kedrion joined forces with UK based BPL (Bio Products Laboratory) forming the 5th top player in plasma derivatives and rare disease medicines, employing more than 4,800 people worldwide. 

Kedrion places a high value on the welfare of those who benefit from its products, as well as the communities and individuals with whom it works and collaborates. It acts as a bridge between donors and the people who need treatment, working on a global scale to expand patient access to plasma-derived therapies.

AIS Healthcare (AIS), through its counsel King & Spalding, secured a settlement and new network contract following a lawsuit with Blue Cross Blue Shield of Mississippi (Blue Cross) over home infusion therapy per diem billing.  AIS is a leader in the healthcare industry for these services.

AIS sued Blue Cross for breach of contract for non-payment.  Blue Cross counterclaimed, alleging that AIS had misrepresented its bills by including per diem charges for each day the therapy is administered via an implanted pain pump – i.e., billing code S9328.  AIS showed during the course of the lawsuit that the way it bills is appropriate and industry standard for these services.

After a full investigation and evaluation of AIS billing per diems, Blue Cross, as well as the Blue Cross Blue Shield Association, both acknowledged, in a written settlement statement, there was in fact no fraud by AIS, and no finding of waste or abuse by AIS. 

In agreeing to end their litigation, Blue Cross and the Association also confirmed, in the written settlement statement, that the parties have reached an agreement for Blue Cross to pay for past AIS services, and an agreement for AIS to be in-network again for the Federal Employee Benefits Program (FEP). 

AIS was represented by King & Spalding healthcare and litigation partner Glenn Solomon along with trial partner Peter Strotz, who is also managing partner of the firm’s Los Angeles office, and experienced healthcare counsel Jonathan Shin.  Overseeing the King & Spalding legal team that handled the lawsuit and negotiations was AIS Chief Legal Officer John Finley.

See link to a full copy of the Written Settlement Statement. The lawsuit was venued in federal court in the U.S. District Court for the Southern District of Mississippi. The court entered dismissal of the lawsuit earlier this November.

The designation continues to reflect AIS Healthcare’s commitment to advancing quality at its compounding pharmacies in Mississippi and Texas as well as Advanced Infusion Care locations in Georgia, Alabama, Mississippi, Florida, and Texas. 

Dallas, Texas—AIS Healthcare is proud to announce that its two state-of-the-art 503A compounding pharmacies (Ridgeland, Mississippi; Dallas, Texas) which produces patient-specific prescriptions for targeted drug delivery (TDD), and it’s five Advanced Infusion Care locations (Valdosta, Georgia; Birmingham, Alabama; Clinton, Mississippi; Panama City, Florida; Dallas, Texas) have received the prestigious URAC accreditation for Specialty Pharmacy.

URAC is the independent leader in promoting healthcare quality through leadership, accreditation, measurement and innovation. By achieving re-accredited status, AIS Healthcare has demonstrated its commitment to going above and beyond to improve quality at every point along the care continuum.

“These accreditations are validation of what we do day in and day out—advancing quality,” said Michelle Wiest, Chief Operations Officer, AIS Healthcare. “It’s a prestigious recognition, and we’re proud to receive it for six of our leading pharmacies.” 

AIS Healthcare is the leading targeted drug delivery and infusion care provider. In addition to compounding patient-specific prescriptions at its state-of-the-art 503A specialty pharmacies and providing personalized in-home infusion services, AIS Healthcare also offers a comprehensive suite of services to support both patients and providers.

“Throughout AIS Healthcare, we’re focused on doing more of what matters throughout the care continuum,” said Cindy Dumas, Vice President of Pharmacy Services and Pharmacist-in-Charge, Ridgeland. “This recognition from URAC shows how doing more to advance quality truly does result in meaningful improvements for patients and providers.”

AIS Healthcare is dually accredited by URAC and the Accreditation Commission for Health Care (ACHC), further setting it apart from other compounding pharmacies and infusion services providers. 

The URAC accreditations for Specialty Pharmacy are effective through November 1, 2025.

About AIS Healthcare 

Advancing quality. Improving lives.

As the leading provider of targeted drug delivery and infusion care solutions, AIS Healthcare is committed to doing more of what matters. From pharmacies that put patient safety first to comprehensive services that enhance the entire care experience, we go beyond the expected in everything we do.

Learn more at aiscaregroup.com

About URAC 

Founded in 1990, URAC is the independent leader in promoting healthcare quality through leadership, accreditation, measurement and innovation. URAC is a nonprofit organization using evidence-based measures and developing standards through inclusive engagement with a range of stakeholders committed to improving the quality of healthcare. Our portfolio of accreditation and certification programs span the healthcare industry, addressing healthcare management, healthcare operations, health plans, pharmacies, telehealth providers, physician practices and more. URAC accreditation is a symbol of excellence for organizations to showcase their validated commitment to quality and accountability.