Billing and insurance guidance
At Advanced Infusion Care, we work with you to make the billing and reimbursement process as simple as possible.
We bill health insurance providers directly for all medication and services, and work directly with the insurer to facilitate the reimbursement. We also have a team of dedicated specialists ready to answer any billing questions you have. From understanding the bills you receive to navigating insurance coverage, we’re here to help.
Frequently asked questions
I have health insurance. Why did I get a bill from AIS Healthcare?
Patients who have health insurance may still be required to pay for part of their care costs, called the patient cost share. This cost share is outlined in the Explanation of Benefits (EOB) from your insurance provider. The EOB arrives separately from your bill and explains how much our medication and services cost, and how much your insurance company will cover. You may receive a bill from AIS Healthcare for any remaining amount. This amount is called the patient cost share, and is determined by your insurance plan.
What do I do if I can’t afford my medication?
If you have concerns about being able to afford your medication, there may be programs that can help. Call us at 877.299.4371 or complete this form.
How do I apply for financial assistance?
AIS Healthcare offers a Financial Assistance Program (FAP) to help eligible AIS Healthcare patients who have concerns about being able to afford their medication. This could include those who do not have health insurance, do not have enough health insurance or are not able to get government help, as well as those who are not able to pay for needed care based on their financial situation.
To apply, call us at 877.299.4371 and request that a financial assistance application form be sent to you, or download and complete this form.
